Privacy Policy
1. Information for the user
HOTEL MIAMI CALELLA (hereinafter, the CONTROLLER) is responsible for processing the user’s personal data and informs you that these data will be processed in accordance with current regulations on the protection of personal data, in particular Regulation (EU) 2016/679 of 27 April 2016 (GDPR), and Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (LOPDGDD).
The following information is provided regarding the processing of your data:
Purpose of processing
To maintain a business relationship with the user, manage bookings, respond to enquiries, and send information related to the services offered by HOTEL MIAMI CALELLA.
The processing operations envisaged are:
- To manage requests for information, bookings, or any request made through the contact forms or channels enabled on the website.
- To send marketing communications related to promotions, offers, or hotel services, provided the user has given prior consent.
- To carry out statistical analysis to improve the browsing experience and the services offered.
- To manage subscription to the bulletin or newsletter.
Legal basis for processing
The legal basis for processing your data is the user’s explicit consent, the performance of a contract, or the application of pre-contractual measures requested by the data subject.
Data retention
Data will be kept for as long as there is a business or contractual relationship with the user or as long as necessary to fulfil the purposes described. Afterwards, they will be deleted by applying the appropriate security measures.
Disclosure of data
Data will not be disclosed to third parties, except where required by law or when necessary for the proper provision of the service (for example, booking management platforms).
User rights
The user may exercise the following rights:
- Withdraw consent at any time.
- Request access to your personal data.
- Request the rectification of inaccurate data.
- Request the deletion of your data when it is no longer necessary.
- Request restriction of processing.
- Object to the processing of your data.
- Request the portability of your data.
You may also lodge a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es
Contact details to exercise your rights:
HOTEL MIAMI CALELLA
C/ Monturiol, 45
08370 Calella (Barcelona)
Email: reserves@hotelmiamicalella.com
2. Mandatory or optional nature of the information provided by the user
By completing the forms and ticking the corresponding boxes, users freely, expressly and unequivocally accept that their data are necessary to process their request.
Fields marked as mandatory are essential in order to provide the service correctly or manage the enquiry. Failure to complete these fields may prevent the request from being properly handled.
The user guarantees that the data provided are true, accurate and up to date, and undertakes to notify any changes to them.
HOTEL MIAMI CALELLA informs that it will not transfer personal data to third parties except where required by law or when strictly necessary for the provision of the service.
3. Security measures
In accordance with current data protection regulations, the CONTROLLER complies with all provisions of the GDPR and the LOPDGDD for the processing of personal data under its responsibility.
It also guarantees that it applies the technical and organisational measures necessary to ensure the security, integrity and confidentiality of personal data, preventing alteration, loss, processing or unauthorised access.
These measures are applied in accordance with the principles of lawfulness, fairness, transparency, data minimisation and purpose limitation established by current regulations.
